FAQs
What are the payment methods available?
Carting Store have made payment very feasible in the form of direct payment from card or installment as well. It doesn't which type of card you have just make sure you are paying through master or visa Debit/Credit card. We also offer installment under some clauses feasible with product vender.
What is your return policy?
What is your return policy?
Carting store offers return/exchange to any product purchase. If the you're not pleased with your purchase, its very simple to return under the specific span of time as per the store's policy and you will be refunded for sure.
Can I track my order?
Tracking your order is made quiet simpler for you. you have to wait for the confirmation of your successful product purchase then you will receive a confirmation from us and along with you will receive tracking number and every detail which is required after the purchase.
What are the estimated delivery times for my order?
Delivery times totally depends upon the categorical purchase of products. Approximately it takes 10 to 15 working days to deliver any product and if there is any kind of issue arises during the delivery period it will be notify through email.
Can I place a bulk order or request wholesale pricing?
Carting Store allows you to avail the pricing on the wholesale rate depending upon the purchase size if its required as per the larger number of units you can contact us through Email as we happily open to have a word with you on that.
How do I create an account and track my orders?
Carting Store surely will enables customers to sign-up and manager their orders but right now we only provide tracking number through emails which will be tracked through delivery vendor's website.
How can I contact customer service for assistance?
We are just only one call away depending upon your need. You can contact us over the email as well and if you are US residing customer you can contact us physically as well.
What are your store policies on privacy and security?
Privacy and Data Protection is one of the most concerning thing in terms of sales as a reputed online store we emphasizes advance level of encryption and secure payment gate ways in order to ensure security of personal information of our valuable customer.
What should I do if I have a problem with my order?
In case of any issue related to our services such as problem with delivery and receiving the wrong item please contact our customer support team via Email or Phone. we'll surely make a way out of that by assisting you properly.
What if I need to change or cancel my order?
Carting Store emphasizes more on the customer conveniency modify the order such as if you need to change anything to your order like order cancelation so you can easily cancel it under 1 hour by reaching the customer service support team we can do our best to accommodate you on your desired request. Please make sure one thing that you should have to reach us in one hour after that we wont be able to help you in cancelation.
How can I provide feedback on my purchase?
Carting Store is very concerning about your feedback to improvise business services and allows every customer to share their experiences with us. You can definitely leave your reviews in the product page on review section, Carting Store team will be highly obliged if you participate in our customer satisfaction survey as well. You can reach our customer support to submit your review as well.